FAQs

The standard ticket includes round-trip cable car access and entry to major attractions at Sun World Ba Na Hills, including the Golden Bridge, Le Jardin D’Amour Gardens, Linh Ung Pagoda, French Village, and most games inside Fantasy Park.

Some attractions are not included in the standard ticket price. Additional charges usually apply for:

Wax Museum: 100,000 VND/pax
Debay Wine Cellar: 100,000 – 300,000 VND
Alpine Coaster: 70,000 – 250,000 VND

Yes. The buffet combo is one of the most popular options because it offers convenience and good value. Since outside food is restricted inside Ba Na Hills, many visitors prefer booking a combo ticket that includes both cable car access and a buffet meal.

Yes. Booking online in advance helps you avoid ticket booth queues and secure your preferred travel date. Most e-tickets are easy to use and delivered instantly online. However, many tickets are non-refundable, so travelers should confirm their schedule before booking.

Yes, they are generally valid for a specific, chosen date, though some offers allow 3-day flexibility.

We accept multiple secure payment methods, including international credit/debit cards and online payment options for overseas travelers.

After completing your booking, your e-ticket will be sent directly to your email or WhatsApp. Simply show the QR code at the entrance for easy access.

Yes. We provide convenient private car transfers with door-to-door pickup and drop-off services from Da Nang, Hoi An, and Hue. Contact us easily via WhatsApp +84 933 914 411.

Cancellation and modification policies depend on the ticket or service selected. Please contact our support team for assistance, and we will do our best to help.